Contact
Get in touch
One inbox, one phone line, real hours. If you are applying to partner, the application is the right place to start.
How to reach us
Phone
7 a.m. – 8 p.m. CDT. Best for anything urgent, and for warm transfers into our call queue.
Where to go, depending on who you are
Applying to partner
Start with the form. It captures what onboarding needs to route your call properly.
A customer with a service issue
Your provider handles billing, repairs, and account changes directly, so contact them first. They can pull up your account and we cannot. If you are not sure who to call, call us and we will point you the right way.
Our office
Satellite Country
1710 Fort View Rd
Austin, TX 78704
United States
Please email or call before visiting. Onboarding runs on scheduled calls, so a drop-in may not find the right person free.
Ready to apply?
Seven required questions, about three minutes. If it is a fit, someone from onboarding reaches out within one business day.